Our unique approach is perfect for finding out exactly what your customers are thinking, because we capture everything in their own words.
Our process is simple:
- Meet with you to determine the scope, key issues to explore
- Design the session
- Develop the appropriate participant groups
- Determine which sessions will be face-to-face, virtual or hybrid
- Schedule the sessions / Invite participants
- Conduct the sessions
- Report results to you one day after the final session
* Also useful for getting feedback from employees, managers, stakeholders, etc.